# Support Overview

# FAQ

Frequently asked questions related to all of our products can be found here:

# Support issues

If you have a support issue, please check the following points:

  • Please carefully read the documentation for your product.
  • Make use of the search function on the upper right to find specific topics.
  • Navigate to specific support instructions according to the following table:
Product Description
Sensors and SensorManager Failures of sensors, problems with the installation of the SensorManager, problems with the USB connection Sensor <-> PC, problems with the readout/saving of data, problems with the measurement data.
DataAnalyzer Problems with the installation and use of the DataAnalyzer, problems with algorithms, problems with the output of parameters and reports
movisensXS Problems when using the movisensXS Platform, problems with the movisensXS App, problems with mobile devices
DataMerger Problems with the use of the DataMerger

# Software Downloads

Please read the license agreement (opens new window) thoroughly. By using the software, you are agreeing to be bound by all the terms and conditions of this agreement.

Last Updated: 9/30/2024, 7:49:34 AM
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