# Support Overview
Frequently asked questions related to all of our products can be found here:
# Support issues
If you have a support issue, please check the following points:
- Please carefully read the documentation for your product.
- Make use of the search function on the upper right to find specific topics.
- Navigate to specific support instructions according to the following table:
|Sensors and SensorManager||Failures of sensors, problems with the installation of the SensorManager, problems with the USB connection Sensor <-> PC, problems with the readout/saving of data, problems with the measurement data.|
|DataAnalyzer||Problems with the installation and use of the DataAnalyzer, problems with algorithms, problems with the output of parameters and reports|
|movisensXS||Problems when using the movisensXS Platform, problems with the movisensXS App, problems with mobile devices|
# Software Downloads
Please read the license agreement (opens new window) thoroughly. By using the software, you are agreeing to be bound by all the terms and conditions of this agreement.
# Remote Support Session
When you are asked by our support team to start a TeamViewer support session please download and start the movisens TeamViewer (opens new window).