Support Overview

FAQ

Frequently asked questions related to all of our products can be found here:

• FAQ for Sensors and SensorManager
• FAQ for Data Analysis Software
• FAQ for movisensXS

Support issues

If you have a support issue, please check the following points:

• Please carefully read the documentation for your product.
• Make use of the search function on the upper right to find specific topics.
• Navigate to specific support instructions according to the following table:

Product	Description
Sensors and SensorManager	Failures of sensors, problems with the installation of the SensorManager, problems with the USB connection Sensor <-> PC, problems with the readout/saving of data, problems with the measurement data.
DataAnalyzer	Problems with the installation and use of the DataAnalyzer, problems with algorithms, problems with the output of parameters and reports
movisensXS	Problems when using the movisensXS Platform, problems with the movisensXS App, problems with mobile devices

Software Downloads

• SensorManager (opens new window)
• UnisensViewer (opens new window)
• DataAnalyzer (opens new window)

Please read the license agreement (opens new window) thoroughly. By using the software, you are agreeing to be bound by all the terms and conditions of this agreement.